7azbd Privacy Policy

1 Purpose of Data Collection

7azbd collects user information in order to provide a safe and transparent online betting and casino experience. Our primary goal is to deliver a seamless, secure, and personalized service to you.

We collect your information so that we can:

• Verify and manage your account
• Accurately process financial transactions — deposits and withdrawals via bKash, Nagad, Rocket, and Upay
• Ensure platform security and prevent fraud
• Our support team can serve you effectively 24/7
• Meet applicable legal obligations

2 What Information We Collect

7azbd collects only the information that is necessary. Below is a detailed description of what we may collect:

A. Registration and Identity Information

• Full name
• Date of birth (for age verification — only persons aged 21 and above may register)
• Email address
• Mobile number

B. Financial Information

• bKash, Nagad, Rocket, or Upay account number (for transaction verification)
• Deposit and withdrawal history
• Wallet balance and bonus usage records

C. Technical Information

• IP address and device type
• Browser and operating system information
• Session cookies and log data
• Site visit patterns and duration

D. Communication Information

When you contact our support team via live chat or email ([email protected]), we retain records of those conversations to improve our service quality.

3 How We Collect Information

We collect information in the following ways:

Direct Collection

You provide information directly when you open an account on 7azbd, log in, make a deposit or withdrawal, or contact us for support.

Automatic Collection

Our platform automatically collects certain technical information through cookies, web beacons, and similar technologies. This is essential for improving site performance and ensuring security.

Third Parties

For payment processing, limited information may be exchanged with mobile financial service providers such as bKash, Nagad, Rocket, and Upay, but only for the purpose of completing and verifying transactions.

4 Use of Information

7azbd uses the information collected from you only for the following purposes:

• Account management: Keeping your profile active and ensuring login security.
• Financial transactions: Processing deposits, withdrawals, and bonuses — minimum deposit ৳100 and minimum withdrawal ৳1,000.
• Customer support: Providing our 24/7 support team with the information needed to resolve your issues quickly.
• Security: Detecting unauthorized access, preventing fraud, and maintaining the integrity of the platform.
• Improvement: Statistical analysis to improve site performance and user experience.
• Legal compliance: Maintaining compliance with applicable laws and regulations.

We never sell your personal information to third parties or rent it out for marketing purposes.

5 Sharing Information with Third Parties

7azbd may share information with third parties in the following limited circumstances:

Payment Partners

The minimum information required to complete transactions via bKash, Nagad, Rocket, and Upay is shared with these providers. This information is used solely for the purpose of verifying and completing transactions.

Technology Partners

Technology service providers engaged to operate the platform (such as server hosting and cybersecurity) are contractually bound to keep information confidential and may only use it for the specified purpose.

Legal Requirements

We may be legally required to disclose information to authorities pursuant to a court order, government directive, or legal obligation. In such cases, we will disclose only the minimum information necessary.

6 Data Protection and Security

7azbd treats the security of your information as its highest priority. The technical and organizational measures we have put in place are:

SSL Encryption

Our entire platform is protected by SSL (Secure Sockets Layer) encryption. All data exchanged between your browser and our servers is encrypted, making it impossible for third parties to read or alter it.

Restricted Access Controls

Among our staff, only those who need access for their work are permitted to access your information. All access is logged and reviewed regularly.

Regular Security Assessments

We regularly assess the security of our systems and infrastructure, identify potential vulnerabilities, and take immediate action.

Data Minimization

We collect only the information that is necessary. Information that is no longer needed is deleted securely.

7 Cookies Policy

Cookies are small text files stored in your browser. 7azbd uses the following types of cookies:

Essential Cookies

These cookies are essential for the core functions of the platform — for example, maintaining your login session and verifying security. The site cannot function properly without these cookies.

Analytical Cookies

We use analytical cookies to understand site usage patterns and improve performance. This information is processed in aggregate and in a non-personally identifiable way.

Cookie Controls

You can control or disable cookies through your browser settings. However, disabling essential cookies may affect some site functions.

8 Data Retention Period

We retain your information according to the following policy:

• Active accounts: Full information is retained for as long as your account remains active.
• Closed accounts: Financial and transaction-related information may be retained for a specified period after account closure to meet legal obligations.
• Communication logs: Customer support communication records are kept for a limited period to ensure service quality.
• Technical logs: Server and security logs are generally deleted automatically after a short-term retention period.

9 Your Rights

As a registered user of 7azbd, you have the following rights:

Right to Access

You can contact us at any time at [email protected] to find out what information we hold about you and how it is used.

Right to Correction

If any information in your profile is incorrect or incomplete, you can have it corrected. Contact us for assistance.

Right to Deletion

Where there is no legal obligation to retain data, you can close your account and request that your personal information be deleted. However, some financial transaction data may need to be retained for legal reasons.

Right to Withdraw Consent

You can withdraw your consent to data processing at any time, though this may mean that some services are no longer available to you.

10 Protection of Minors

7azbd strictly provides services only to persons aged 21 and above. We do not intentionally collect any information from minors.

If we become aware that a minor is using our platform, we will immediately close that account and securely delete the associated information.

11 International Data Transfers

To operate 7azbd's services, your information may be processed on servers located outside Bangladesh. Wherever information is processed, we ensure that the standard of data protection meets the criteria described in this Policy.

All third-party service providers we work with operate under appropriate data protection agreements.

12 Policy Changes

7azbd may update this privacy policy from time to time. For any significant changes, we will publish a clear notice on our platform.

Continuing to use our platform after changes have been made will be considered acceptance of the revised policy. We therefore recommend checking this page regularly.

13 Contact

If you have any questions, concerns, or requests about this privacy policy, please contact us:

• Email: [email protected]
• Live chat: 24/7 support is available through the live chat option on the site
• Language: Support is provided in both Bengali and English

We will endeavor to respond to your request as quickly as possible. 7azbd is always committed to protecting your information.